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Terms of Service:
Shipping, Returns, & Sales

Last Updated: December 2025 

 

Welcome to Magical Infusions. By placing an order on our website, you agree to the following terms regarding the purchase, shipping, and return of our products. All our products are proudly manufactured in and shipped from Boca Raton, Florida. 

 

Shipping & Delivery Policy 

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A. Processing Times: All orders are processed within 3–5 business days. Please note that orders are not processed, shipped, or delivered on weekends or holidays. In the event of a high volume of orders, processing may be slightly delayed. We will notify you via email if a significant delay is expected. 

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B. Shipping Rates & Estimates: Shipping charges for your order will be calculated and displayed at checkout. 

  • Standard Shipping: Estimated delivery within 3–7 business days after processing. 

  • Shipment Confirmation: You will receive a confirmation email once your order has shipped containing your tracking number(s). 

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C. Risk of Loss & Delivery Issues: 

  • Risk of Loss: The risk of loss and title for all items purchased pass to you (the customer) once we hand the package to the shipping carrier. 

  • Lost, Stolen, or Damaged Packages: Magical Infusions is not responsible for packages that are lost, stolen, or damaged during transit. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. 

  • Incorrect Addresses: Please verify your address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an incorrect address, the customer is responsible for all reshipment costs. 

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D. International Shipping 

While our goal is to expand, we currently only sell throughout the United States. If we offer select international shipping: 

  • International buyers are responsible for all customs fees, duties, and import charges imposed by their country at the time of delivery. 

 

Returns, Refunds, and Hygiene 

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A. Hygiene & Safety Policy: Due to the nature of beauty and personal care products, hygiene is our top priority. We cannot accept returns on items that have been opened, used, or had the safety seal tampered with.  

 

B. Return Window & Conditions: 

  • Timeline: To be eligible for a refund, items must be returned within 15 days from the date of purchase. 

  • Condition: Items must be in their original, unopened, and unused condition. 

  • Return Costs: The buyer is responsible for all return shipping costs and any loss in value if an item isn’t returned in its original condition. (Note: We hope to offer free returns in the near future!) 

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C. Damaged or Defective Goods: If your product arrived defective or leaked during transit, please contact us within 48 hours of delivery with photographic evidence. We will review the evidence to initiate a replacement or solution. 

 

Order Management 

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A. Right to Refuse Service & Cancellation: Magical Infusions reserves the right to refuse service to anyone, for any reason, at any time. We reserve the right to limit or cancel quantities purchased per person, household, or order. This includes: 

  • Orders placed under the same account, credit card, or shipping address. 

  • Orders that appear to be placed by dealers, resellers, or distributors. 

  • Accounts showing fraudulent activity, abusive behavior toward our staff, or a pattern of return policy abuse. 

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B. Order Changes: Once an order has been processed or shipped, we cannot make changes or cancellations. Please contact us immediately if you notice an error in your order. 

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C. Subscription & Auto-Ship: By signing up for our Subscription Service, you authorize Magical Infusions to charge your chosen payment method at the frequency selected (e.g., every 30 days). 

  • Cancellations: You may cancel or modify your subscription via your Account Dashboard. 

  • Deadline: To avoid being charged for your next shipment, cancellations must be made at least 48 hours before your scheduled billing date. 

 

Taxes & Payments 

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  • Sales Tax: Sales tax will be applied to all orders at the prevailing tax rate of Boca Raton, Florida. 

  • Payment: All payments must be cleared before the processing period begins. 

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